Openings >> Operations Supervisor
Operations Supervisor
Summary
Title:Operations Supervisor
ID:1259
Department:Operations
Location:New York
Description

Domaine Select Wine & Spirits Job Description

Title:
Operations Supervisor
Reports to: Supply Chain Manager

Position Summary:

The Operations Supervisor assists with supporting the sales efforts by acting as a liaison between the sales representatives, retail customers, warehouse personnel, and executive team. Work-week is Monday - Friday.

Responsibilities include but are not limited to:

  • Oversee customer service and order fulfillment process
  • Liaise with sales team to ensure timely and accurate response to market needs
  • Provide current inventory and in-transit reports to the sales team
  • Coordinate new employee onboarding and training
  • Record chargebacks to suppliers
  • Manage backorders and allocations
  • Review and approve warehouse invoices
  • Provide systems support for all platforms including Apprise, PA, SevenFifty, & Beverage Media
  • Develop, propose, and execute projects to improve overall departmental performance

Requirements:

  • College degree preferred but not required
  • 2 years of experience in the alcoholic beverage, freight forwarding or import/export industry
  • Customer centric with the ability to work in a fast-paced environment
  • Excellent organizational skills and detail oriented
  • Excellent interpersonal/communication skills
  • High proficiency in Microsoft Office, especially in Excel
  • Ability to exercise good judgment, multi-tasking work priorities
  • Ability to meet tight deadlines


DSWS is an equal opportunity employee
 

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